Privacy Policy

Last Updated: December 30, 2025

the motorcycle mystic, operated by Polona Krumpak, located at Raxweg 5, 8401 Kalsdorf bei Graz, Austria ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you provide directly to us, including:

  • Name

  • Email address

  • Phone number (if provided)

  • Billing and payment information

  • Any information you share during sessions or in communications with us

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on pages

  • Referring website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide and deliver our services

  • Process payments and send receipts

  • Send you session links, recordings, and updates

  • Respond to your inquiries and provide customer support

  • Send marketing communications (with your consent)

  • Improve our website and services

  • Comply with legal obligations

  • Prevent fraud and ensure security

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

Service Providers

We use third-party service providers to help us operate our business, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Email service providers (e.g., Systeme.io)

  • Video conferencing platforms (e.g., Zoom)

  • Website hosting providers

These providers have access to your information only to perform services on our behalf and are obligated to protect your information.

Video Conferencing: We use Zoom (or other video platforms) to conduct live clearing sessions. When you join a session, Zoom may collect information such as your name, email address, IP address, and device information. Please review Zoom's privacy policy at https://zoom.us/privacy for more information.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We Do Not Sell Your Information

We will never "sell" your personal information (as that term is defined in the California Consumer Privacy Act). We do not sell, trade, or rent your personal information to third parties for monetary gain.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences

  • Understand how you use our website

  • Improve user experience

  • Track marketing campaign performance

Third-Party Analytics

We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use our website. These services may use cookies, web beacons, and other tracking technologies to collect information about your use of our site.

Google Analytics: We use Google Analytics to analyze website traffic. You can opt out of Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout

Interest-Based Advertising: We may allow third-party advertising partners to display ads on our site or other sites you visit. You can opt out of interest-based advertising by visiting: https://aboutads.info/choices

Your Cookie Choices

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Storage Location

Our services are hosted on Systeme.io, which uses Amazon Web Services (AWS) servers located in Ireland. Your data is stored within the European Union and is protected under EU data protection laws (GDPR).

For more information about AWS security measures, visit: https://docs.aws.amazon.com/whitepapers/latest/aws-overview/security-and-compliance.html

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information

  • Opt-Out: Unsubscribe from marketing emails at any time

  • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at support@themotorcyclemystic.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

10. International Users

If you are accessing our services from outside EU, please be aware that your information may be transferred to, stored, and processed by Servers hosted by Amazon Web Services in Ireland. Data stored in EU, where our servers are located.

By using our services, you consent to the transfer of your information to Ireland/EU.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this policy periodically. Your continued use of our services after changes are made constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@themotorcyclemystic.com
Website: www.themotorcyclemystic.com

By using our services, you acknowledge that you have read and understood this Privacy Policy.